Why Buy From Us

Why Us?

There is a limited number of quality providers of electric patio heaters today. Those who pick up the phone when you call or call you back, those who really know their trade and product, those who can stand behind what they do. Here are a few reasons that we differ from the competition. 

#1. Passion for Design, Style and People. 

Patio Electric Heaters is a family run business with passion for design, style, people, reputation and longevity. Every single customer matters to us. Our future as a company is built together with all our happy customers. We are building longevity and legacy not just a business.

# 2. We talk to you and listen to you.

We will pick up the phone when you call before or after the purchase. All our sales and support staff are based in the USA. We train our staff in product knowledge, design knowledge and support.  We will listen to your outdoor living needs and ideas before we offer the patio heater to you. We will tell you if the heater you chose may be the wrong choice based on what you described to us. We will suggest the right patio heater based on what we heard from you. We want you to invest in the right heater not just a heater.

#3. Sale does not end when you have paid for it. 

We believe that sale is not complete till the customer has the patio heater installed and is happy with it. Till you enjoy the warmth during those outdoor evenings and gatherings.

#4 Authorized On-Line Dealer.

It is important to purchase from a trustworthy source that manufacturers endorse and authorize. We are an authorized dealer of all the brands that we represent. That means that we have a direct relationship with each manufacturer concerning warranty, regulated pricing and service issues. There are a number of unauthorized retailers out there. They cannot provide or guarantee resolutions with warranty and service. It is always safer to purchase and work with an authorized dealer/distributor.

#5 Fast Free Shipping. 

We have direct relationships with every manufacturer we represent. We stock the majority of our patio heaters as well as have direct relationships with multiple manufacturer distribution centers in the USA.  Most products will ship within 48 hours. All Electric Patio Heater Units we ship for Free anywhere in the continental USA (lower 48 U.S. states).

#6 Brand Names. 

At Patio Electric Heaters we only work with the best brands in the industry and all our products are of the highest quality. We strive to bring electric patio heater products to fit every taste and preference. Call us today or talk to us and we will help you the best we can.

#7 Satisfaction Guarantee. 

We want you to be happy and satisfied with your purchase and enjoy it for many years to come. We offer Satisfaction Guarantee with 30 Days Return Policy. Just pay the return shipping. We ask that you return the item in salable condition, in the original packaging, with all original content. Please contact us for return authorization and instructions.

#8 Lowest Price Match Guarantee. 

If you find any Electric Patio Heater Model that we carry cheaper online or offline, we will match it and possibly beat it (must be sold by an authorized reseller/dealer/distributor of the manufacturer or by the manufacturer). We reserve the right to verify the authorization of the reseller. 

#9 Sales Tax Savings: You do not pay any sales tax on purchases in the majority of the States.